Umm Al Quwain, United Arab Emirates
Positive section of review
The place is clean and the staff are super friendly and professional. From the moment you reach everyone treats you very well
Negative section of review
Nothing all,went well
Dubai, United Arab Emirates
Positive section of review
Great service, clean room, Staff are amazing and have the best character. Thank you Marison for the great offer.
Dubai, United Arab Emirates
Positive section of review
The only thing likeable about the hotel was the location and the proximity to the Dubai Mall.
Negative section of review
The staff were poorly trained and managed. We had to extend our stay during the flooding and after extending none of the services were aligned. Housekeeping had no record, as did the front desk... The only thing was our credit card statement that we had to show them. Getting our laundry was another nightmare as the staff member bringing our clothes didn't know how to use the credit card machine and said we had no funds after I had tried the terminal in the corridor outside our room. Again, I had to go to the front desk to sort this out, which was both time consuming and left a poor taste in my mouth. Overall, a poor and generally frustrating stay. I definitely wouldn't recommend this hotel.
Abu Dhabi, United Arab Emirates
Positive section of review
Beautiful hotel. Staff were amazing, so friendly and kind. We had a very enjoyable stay.
Negative section of review
Nothing- all amazing!
Dubai, United Arab Emirates
Positive section of review
Close to metro, good staff especially Stefan, clean room and perfect service
Ras al Khaimah, United Arab Emirates
Positive section of review
Cheap. All inclusive drinks and ice cream are decent. Gym is good.
Negative section of review
Very busy in buffet and around the pools. Not allowed to go in a la carte on first night even though they were half empty. Beach staff move the umbrellas even when you are using them for shade.
Dubai, United Arab Emirates
Positive section of review
Amazing stey I enjoyed my vacation.
Al Ain, United Arab Emirates
Positive section of review
The breakfast was nice .
Negative section of review
The noise from the bar was absolutely shocking I had to stay awake until it closed so I could try and get some sleep. Will never stay at this hotel again.
Dubai, United Arab Emirates
Positive section of review
So many things
Negative section of review
Washroom.. 5* level.. bath tub shall be there
Dubai, United Arab Emirates
Positive section of review
Spacious
Negative section of review
Slightly dated. Pool closes too early at 8pm